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Novotel Bangkok Sukhumvit 20

4.5 star property
Luxury Art Deco hotel near Terminal 21 Shopping Mall

Choose dates to view prices

Photo gallery for Novotel Bangkok Sukhumvit 20

Exterior
Minibar, in-room safe, desk, laptop workspace
Executive lounge
Lobby
Interior
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110
  • Popular LocationTerminal 21 Shopping Mall11 min walk
  • Popular LocationEmQuartier12 min walk
  • Popular LocationBumrungrad Hospital4 min drive
  • AirportBangkok (BKK-Suvarnabhumi Intl.)36 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (High Floor)

Executive Room, 1 King Bed (High Floor)

Executive Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Bidet
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Bangkok

A luxury stay in the heart of Bangkok awaits you at Novotel Bangkok Sukhumvit 20. Within just a 15-minute stroll, you'll find Terminal 21 Shopping Mall and EmQuartier. Highlights at this family-friendly hotel include 2 restaurants, 3 bars/lounges and an outdoor swimming pool. .The buffet restaurant, Food Exchange, serves international cuisine and is open for breakfast and lunch. Gourmet Bar is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and pool loungers. 6889 square feet (640 square metres) of event facilities include 14 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily. There's also free valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute walk of this 4.5-property class Sukhumvit hotel include Embassy of India and Bumrungrad Hospital.

What's nearby

  • Terminal 21 Shopping Mall - 11 min walk
  • EmQuartier - 12 min walk
  • Bumrungrad Hospital - 4 min drive
  • Siam Paragon Mall - 4 min drive
  • Pratunam Market - 5 min drive

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Asok BTS Station - 9 min walk
  • Suvarnabhumi International Airport (BKK) - 36 min drive

Restaurants

  • Saras - 1 min walk
  • Novotel Food Exchange - 1 min walk
  • Dakshin - 8 min walk
  • ท่งหลี - 1 min walk
  • Novotel Executive Sky Lounge - 1 min walk

About this property

Novotel Bangkok Sukhumvit 20

Luxury Art Deco hotel near Terminal 21 Shopping Mall
Novotel Bangkok Sukhumvit 20 offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 6889 square feet (640 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the luxury Novotel Bangkok Sukhumvit 20. A free area shuttle within 800 metres is available. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Bangkok hotel.

  • 244 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 3 bars or lounges
  • 6889 sq ft of conference space
  • 640 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Novotel Bangkok Sukhumvit 20 offers 244 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 800 metres
  • Area shuttle
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1530.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1750 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

What is the cancellation policy at Novotel Bangkok Sukhumvit 20?

Novotel Bangkok Sukhumvit 20 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Bangkok Sukhumvit 20?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Novotel Bangkok Sukhumvit 20 on 19 May 2024 start from AU$132.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Bangkok Sukhumvit 20?

Yep, Novotel Bangkok Sukhumvit 20 has a free self car park and free valet parking.

Does Novotel Bangkok Sukhumvit 20 have a pool?

Novotel Bangkok Sukhumvit 20 has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Novotel Bangkok Sukhumvit 20?

Novotel Bangkok Sukhumvit 20 features an outdoor pool, 2 restaurants and 3 bars.

Is Novotel Bangkok Sukhumvit 20 family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Novotel Bangkok Sukhumvit 20 is a hit with families.

Does Novotel Bangkok Sukhumvit 20 serve breakfast?

You bet, guests adore the buffet breakfast here! Offered daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Novotel Bangkok Sukhumvit 20?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Bangkok Sukhumvit 20?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Bangkok Sukhumvit 20?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Bangkok Sukhumvit 20?

No, only service animals are allowed.

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 999 reviews" "
Rating 8 - Good. 302 out of 999 reviews" "
Rating 6 - Okay. 54 out of 999 reviews" "
Rating 4 - Poor. 15 out of 999 reviews" "
Rating 2 - Terrible. 12 out of 999 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Izidor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Thank you for all the staff at Novotel Sukhumvit 20👍
Stayed 3 nights in Feb 2024

8/10 Good

Thomas, Laguna Niguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location. Breakfast is also quite good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Ama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in walking distance and restaurants. Staff were pleasant and respectful. Would recommend. Roof top bar is a must visit.
Stayed 5 nights in Jan 2024

8/10 Good

DAVID, WALLANGARRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nanette Calma

Travelled with partner
Good location, cleanliness and nice staff
Stayed 5 nights in Dec 2023

6/10 Okay

Harper

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel in a central location. Was offered a breakfast package for 6 US dollars/day on check in. Was charged 450 bhat($13us)/day for breakfast. Sign offered laundary for 1000 bhat/bag. 2 bags submitted. Was charged for 3 bags ($88 us)- explained that more than 15 individual socks would count as a separate bag. When discussed at checkout, front desk was not amendable to making adjustments. Ruined what was otherwise a wonderful stay.
Stayed 3 nights in Dec 2023

2/10 Terrible

Sanjay, Clayton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We requested two Queen beds and they didn't provide us then we ask for extra bed for our 13yrs old and they couldn't get that either
Stayed 3 nights in Dec 2023