2/10 Terrible
Brandy-Jo
Travelled with family
4 Mar 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty dirty dirty do not stay
Pulled up in Uber to see people smoking out of glass pipes, should have left right then. Went in lobby where a guest was being checked in that could barely stand up was wavering and not making any sense. Check in was quick got in elevator girl in elevator told me to check my room theirs was dirty when they checked in. Got to room pulled back sheets they were dirty, unwashed with excrement and blood, hair everywhere. Went to lobby got a new room, room was DIRTY vacuum cleaner was just hanging out in the room no toilet paper or towels bed wasn't made garbage on floor and counters. Went back to lobby he put me in an upgraded suite for "no charge" ( I would hope he wouldn't charge me for an upgrade when the only reason I needed one was the cleanliness of the rooms) the suite was cleaner than the other rooms the sheets appeared to have been washed. But I honestly can't confirm. The bathroom is dirty, looks like it was a fast surface clean. they either don't have housekeeping or the management has such low standards the housekeeping dept is allowed to not do their job. Lady upon check out seemed sympathetic but all the reviews say the same stop apologizing and start washing your sheets and cleaning the rooms to Canadian standards. And get the drug addicts out of the parking lot lobby and hallways.
Brandy-Jo
Stayed 1 night in Mar 2024