See all properties
Save

Elegant Suites Westlake

5.0 star property
Luxury lakefront aparthotel, walk to West Lake

Choose dates to view prices

Photo gallery for Elegant Suites Westlake

Apartment, 4 Bedrooms, Lake View
Outdoor pool
Outdoor pool
Studio, Garden View | Living area
Apartment, 3 Bedrooms | In-room dining
Reviews
9.0

Wonderful

Popular amenities

  • FireplaceFireplaceFireplace
  • SpaSpaSpa
  • KitchenKitchenKitchen
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
10B Dang Thai Mai Street, Tay Ho District, Hanoi
  • Popular LocationWest Lake6 min walk
  • Popular LocationHo Chi Minh Mausoleum5 min drive
  • Popular LocationHoan Kiem Lake7 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)29 min drive

Room options

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living area

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • 86 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Garden View

Studio, Garden View | Living area

Studio, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
  • 56 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

In-room dining

Family Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

Similar properties

Room
Oakwood Residence Hanoi
Pool
Kitchen
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (91)
The price is AU$140
for 1 night
includes taxes & fees
31 May - 1 June
Oakwood Residence Hanoi

About the area

Hanoi

A luxury stay in Hanoi awaits you at Elegant Suites Westlake. Within just a 10-minute stroll, you'll find West Lake and Syrena Shopping Center. Highlights at this aparthotel include 2 bars/lounges, a full-service spa and a restaurant. .Each apartment is soundproofed and features an LCD TV with cable channels, along with a washer/dryer, free WiFi and free wired Internet. A kitchen comes with a fridge and a microwave, a minibar provides refreshments, and room service is also available. Nice touches to enhance your stay include premium bedding, a jetted bath and a rainfall showerhead. A fireplace, a balcony and a living room are also available. .A day of pampering at Elegant Spa can include Thai massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Camellia, is open for breakfast, lunch and dinner. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Tay Ho aparthotel, you'll be 3 km (1.9 mi) from Tran Quoc Pagoda and 4.4 km (2.7 mi) from Presidential Palace.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 6 min walk
  • Ho Chi Minh Mausoleum - 5 min drive
  • Dong Xuan Market - 5 min drive
  • Ta Hien Street - 6 min drive
  • Hoan Kiem Lake - 7 min drive

Getting around

  • Hanoi Long Bien Station - 12 min drive
  • Ga Co Loa Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 29 min drive

Restaurants

  • Bao Wow Ngõ 12 Đặng Thai Mai - 4 min walk
  • The Bottle Shop - 4 min walk
  • Fig Tree Garden - 7 min walk
  • Hanoi Sandwich House - 5 min walk
  • Bruncher Box - 10 min walk

About this property

Entire place

Elegant Suites Westlake

Luxury lakefront aparthotel, walk to West Lake
Elegant Suites Westlake offers its guests a full-service spa and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Spa services, a library, and multilingual staff are also featured at the luxury Elegant Suites Westlake. A free area shuttle within 5 km is available. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hanoi aparthotel.

  • 1 building
  • 135 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Built in 2013
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Elegant Suites Westlake offers 135 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels and DVD players. Accommodation at this 5-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and espresso makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Elegant Spa has 1 treatment room. Services include Thai massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, French, Vietnamese

Property amenities

Pool/Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Reflexology
  • Sauna
  • Spa tub
  • Thai massages
  • Treatment room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Children's pool
  • Free cot
  • Playground

Restaurants on site

  • Camellia

Kitchen

  • Fridge
  • Microwave
  • Espresso maker
  • Rice cooker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 2 bars/lounges
  • A restaurant
  • Limited room service
  • Minibar

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 25.0 per night

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer on request
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Library

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Desk
  • Conference centre

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • On the lake
  • In the business district

Things to do

  • Children's pool on site

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 135 rooms
  • 16 floors
  • 1 building
  • Built in 2013
  • Individually decorated

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: USD 100 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at Elegant Suites Westlake?

Elegant Suites Westlake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Elegant Suites Westlake?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Elegant Suites Westlake on 19 May 2024 start from AU$129.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Elegant Suites Westlake?

Yep, Elegant Suites Westlake has a free self car park.

Is there a spa on site at Elegant Suites Westlake?

Yep, Elegant Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs and facials, as well as Thai massages.

Does Elegant Suites Westlake have a pool?

Elegant Suites Westlake has a kids' pool.

What luxury perks are available at Elegant Suites Westlake?

This property features a full-service spa, as well as a jetted bath and a hydromassage showerhead.

What makes Elegant Suites Westlake a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Elegant Suites Westlake.

Is Elegant Suites Westlake family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Elegant Suites Westlake is a hit with families.

Are there hot tubs in the rooms at Elegant Suites Westlake?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Elegant Suites Westlake?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Elegant Suites Westlake?

Yep, you can grab a meal at Elegant Suites Westlake's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Elegant Suites Westlake?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Elegant Suites Westlake?

No, pets are not allowed.

Elegant Suites Westlake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 339 out of 542 reviews" "
Rating 8 - Good. 151 out of 542 reviews" "
Rating 6 - Okay. 40 out of 542 reviews" "
Rating 4 - Poor. 7 out of 542 reviews" "
Rating 2 - Terrible. 5 out of 542 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Liked: Cleanliness, property conditions & facilities

8/10 Good

Linh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Phòng ốc rộng rãi, sạch sẽ. Phòng có bếp nhưng không có đồ dùng học trợ nấu nướng như dầu ăn, gia vị... Không có đũa dùng mà chỉ toàn dao dĩa. Thế nên nếu ở lâu chắc khách phải chủ động mua đồ để nấu nướng vì chỉ cung cấp nồi xoang, bát đĩa. Khu vui chơi trẻ em dù trong nhà nhưng mùa đông lạnh không có máy sưởi ấm nên không chơi được. Nhân viên nhiệt tình, lễ phép là điểm cộng.
Stayed 4 nights in Jan 2024

10/10 Excellent

Brock

Business traveller
Liked: Amenities, property conditions & facilities
Awesome property
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tay Ho is a great neighborhood. Close to the airport and lots of great little bars and restaurants (Vietnamese and other global treats). The staff at Elegant Suites were professional, kind and helpful. We will definitely return when we head back to Hanoi.
Stayed 1 night in Dec 2023

10/10 Excellent

Nipa, New York

Stayed 2 nights in Dec 2023

10/10 Excellent

PURTI

Stayed 3 nights in Dec 2023

8/10 Good

vishal

Travelled with family
Liked: Cleanliness, room comfort
4 star feelings
The hotel room was quite big and was comfortable but honestly we didn't feel 5 star ambience and the pool was also very cold ; the breakfast didn't had vegan options
Stayed 3 nights in Dec 2023

10/10 Excellent

Nada

Travelled with group
Liked: Cleanliness, room comfort
loved the room and the staff
Loved everything about this hotel, the room was perfect, very spacious with a view on the lake. we also had a spacious jaccuzi in the unit (!) and a washing machine. The staff were very helpful. They took their time to explain the city map/landmark and helped us make the best out of our trip
Stayed 1 night in Nov 2023

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023

10/10 Excellent

Brock

Business traveller
Liked: Cleanliness, property conditions & facilities
Great property and staff
Stayed 3 nights in Nov 2023