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Gem Premier Hotel & Spa

3.5 star property
Family-friendly ski hotel with a full-service spa

Choose dates to view prices

Photo gallery for Gem Premier Hotel & Spa

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View
Presidential Suite with Balcony, 1 King bed, Church View
Front of property
Business centre
Reception
Reviews
8.8

Excellent

Popular amenities

  • Spa
  • Restaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available

Your area essentials

Map
54 Ngo Huyen Street, Old Quarter, Hanoi, 110210
  • Popular LocationHoan Kiem Lake7 min walk
  • Popular LocationDong Xuan Market14 min walk
  • Popular LocationHanoi Opera House17 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Room options

View all photos for Gallery Suite, 1 Queen Bed, Balcony, City View

Gallery Suite, 1 Queen Bed, Balcony, City View

Gallery Suite, 1 Queen Bed, Balcony, City View

Highlights

Outdoor play area
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
LED TV
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
LED TV
Pillow menu
Renovated in 2016
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room

Premium Double or Twin Room

Premium Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
LED TV
Pillow menu
Renovated in 2016
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
LED TV
Pillow menu
Separate bedroom
Sofa bed
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Free cots/infant beds
LED TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View

Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View

Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Free cots/infant beds
LED TV
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Room
Hanoi Lotus Boutique Hotel
Breakfast included
Spa
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (1074)
The price is AU$52
for 1 night
includes taxes & fees
31 May - 1 June
Hanoi Lotus Boutique Hotel

About the area

Hanoi

Gem Premier Hotel & Spa puts you in the heart of Hanoi, connected to the convention centre and within a 20-minute stroll of Hang Gai Street and Hoa Lo Prison Museum. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and fireplaces. .A relaxing visit to Âu Cơ Beauty Spa can include deep-tissue massages and hot stone massages along with body wraps, facials and aromatherapy. The hotel's restaurant is a nice spot to grab a bite. A meeting room, a business centre, and limo/town car service are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also valet parking, along with the convenience of an area shuttle. .Places within a 15-minute walk of this 3.5-property class Old Quarter hotel include Hoan Kiem Lake and Thang Long Water Puppet Theatre.

What's nearby

  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Dong Xuan Market - 14 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 2 min drive

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Pasteur Street Brewing Company - 3 min walk
  • Âu Lac Family Restaurant - 1 min walk
  • An Cafe - 1 min walk
  • Nem Nướng Nhà Thờ - 2 min walk
  • Phở Cháo Mỳ Bò-Tim-Bầu dục 37 Phủ Doãn - 1 min walk

About this property

Gem Premier Hotel & Spa

Family-friendly ski hotel with a full-service spa
Gem Premier Hotel & Spa offers its guests a full-service spa. There's a restaurant on site. A business centre, a meeting room, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the luxury Gem Premier Hotel & Spa. An area shuttle within 2 km and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 39 guestrooms or units
  • 7 levels
  • Built in 2016
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • 1 conference room
  • Dining venue
Gem Premier Hotel & Spa offers 39 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Âu Cơ Beauty Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 2 km
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (VND 180,000 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Full-service spa
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • On a lake
  • On the boardwalk
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Art Deco architecture
  • Building
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Fireplace
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: VND 599000
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 599000
Express check-out available

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 399000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 180000 per day
  • Early check-in fee: VND 599000 (subject to availability)
  • Late check-out fee: VND 599000 (subject to availability)
  • Rollaway bed fee: VND 399000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Gem Premier Hotel Hanoi
Gem Premier Hotel
Hanoi Gem Boutique
Gem Boutique Hotel Hanoi
Gem Boutique Hanoi
Gem Premier Hanoi
Gem Premier
Gem Boutique Hotel
Gem Premier Hotel Spa
Hanoi Gem Boutique Hotel
Gem Premier Hotel & Spa Hotel
Gem Premier Hotel & Spa Hanoi
Gem Premier Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Gem Premier Hotel & Spa?

Gem Premier Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gem Premier Hotel & Spa?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Gem Premier Hotel & Spa on 18 May 2024 start from AU$65.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gem Premier Hotel & Spa?

Yep, Gem Premier Hotel & Spa has valet parking for VND 180000 per day. Additionally there is motorhome/coach/lorry parking, for a fee. Onsite parking is limited.

Is there a spa on site at Gem Premier Hotel & Spa?

Yep, Âu Cơ Beauty Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Thai massages.

What makes Gem Premier Hotel & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as fireplaces and massage services available in the guestrooms, help set the scene for a romantic weekend at Gem Premier Hotel & Spa.

Is Gem Premier Hotel & Spa family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that Gem Premier Hotel & Spa is a hit with families.

Is there a free airport shuttle available at Gem Premier Hotel & Spa?

No, Gem Premier Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Gem Premier Hotel & Spa?

Yep, you can grab a meal at Gem Premier Hotel & Spa's onsite restaurant.

What time are check-in & check-out at Gem Premier Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Gem Premier Hotel & Spa?

No, pets are not allowed.

Gem Premier Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 938 reviews" "
Rating 8 - Good. 161 out of 938 reviews" "
Rating 6 - Okay. 82 out of 938 reviews" "
Rating 4 - Poor. 43 out of 938 reviews" "
Rating 2 - Terrible. 42 out of 938 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Emily

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Viet

Stayed 1 night in Jan 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy hotel low cost in great location
Staff are amazing and friendly very helpful. Location of the hotel is great within a 5 minutes walk from all the important destinations and some great food spots. WiFi is very temperamental so doing work was difficult. And the walls are quite thin so if someone is noisy you can hear it clearly
Stayed 3 nights in Jan 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
The property itself is great value for the money, but what really makes it worth a visit is their concierge, Jenny. She is FANTASTIC. She was always available to answer our questions, take care of bookings, etc. rooms were clean but basic and the included breakfast was good. Still can’t say enough good things about Jenny however, she really helped us so much on our first visit to Vietnam!
Stayed 3 nights in Jan 2024

6/10 Okay

Kiem duc

Disliked: Amenities
picture is misleading-- water is not drained well in the bath- fading paint o the wall- air conditioner is not working
Stayed 2 nights in Dec 2023

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not as the picture. It was too overcrowded and outdated. It didn’t feel clean, the plugs didn’t work and there was no toilet paper in the room. The staff were very helpful and quick at getting us into a room as we arrived in the early hours. Staff were friendly and allowed us to leave our luggage for as long as we needed. Nice enough to look at in the front, but our room needs updating, decluttering and electrics fixed.
Stayed 1 night in Jan 2024

2/10 Terrible

ALBERTO

Stayed 3 nights in Dec 2023

6/10 Okay

Aidan C

Stayed 1 night in Dec 2023

6/10 Okay

Rajanayagam

Travelled with family
Disliked: Amenities, property conditions & facilities
Location is convenient but car or taxi can't go near to the hotel since hotel is located in a small lane. You need to walk for 500 m to get to the car or taxi. Water supply in the toilet is very poor. Can't even flush the WC and have a proper shower. Not suitable for a family.
Stayed 3 nights in Dec 2023

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, room comfort
Front desk was very friendly and accommodating despite our 11PM check-in. Rooms are large albeit ageing. Location is good for Hanoi.
Stayed 1 night in Dec 2023