Ratings based on 1,100 Verified Reviews
Real reviews from guests who’ve stayed
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 2 Jun. 2024
Was good an affordable and in the centre of Melbourne
Comment from Hotel Management
3 Jun. 2024 by Mike, Hotel Management
Dear Enrique,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.
by A verified traveller
Posted 31 May 2024
Great location for all things Melbourne, including the MCG
Comment from Hotel Management
2 Jun. 2024 by Mike, Hotel Management
Dear Nicole,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.
by A verified traveller
Posted 30 May 2024
Comment from Hotel Management
2 Jun. 2024 by Mike, Hotel Management
Dear Renato,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!
by A verified traveller
Posted 30 May 2024
The room was accessible and tidy. Staff were polite. We had a Nissan Patrol so even though parking was available, it was an extremely tight fit to manoeuvre the tight corners of the car park.
Comment from Hotel Management
30 May 2024 by Mike, Hotel Management
Hi Sal,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.
by A verified traveller
Posted 30 May 2024
Comfortable, great location. Accessibility, safety. Value For money. Excellent room service / housekeeping
Comment from Hotel Management
30 May 2024 by Mike, Hotel Management
Dear Byron,Thank you for your kind review! We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit here in Melbourne!
by A verified traveller
Posted 28 May 2024
An affordable and quiet option one block from Southern Cross Station. I’ll definitely be coming back here.
Comment from Hotel Management
28 May 2024 by Mike, Hotel Management
Dear Jennifer,Thank you for your kind review! We are delighted to hear that you enjoyed your stay with us and found our location convenient and peaceful. We look forward to welcoming you back on your next visit here in Melbourne!
by A verified traveller
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Mike, Hotel Management
Hi Janine,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.
by A verified traveller
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Mike, Hotel Management
Dear Farhan,Thank you for the rating and for staying with us. But it seems like your experience left you feeling less than completely satisfied. Please be more specific about the area of our service that you believe needs improvement so that we can better serve you. We appreciate your insightful opinions. Have a wonderful day, and once again, thank you!
by A verified traveller
Posted 26 May 2024
Good cheap location
Comment from Hotel Management
27 May 2024 by Mike, Hotel Management
Dear Peter,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.
by A verified traveller
Posted 25 May 2024
Happy overall with our stay.
The layout of the room was a little inconvenient with plug sockets in random spots and not near the bed and a Tv that was on the wrong wall so you couldn’t watch it from bed. Also disappointed we got a king supreme room and didn’t even have proper bedding like a quilt. We were woken in the night by some commotion with someone yelling and being kicked out.
Although the thing that made this all okay and worth the stay was the area of this hotel. So close to everything and so convenient. Rooms were clean and had all the appliances needed. Keep it up! Some little tweaks and my rating would be higher.
Comment from Hotel Management
27 May 2024 by Mike, Hotel Management
Dear Steven Anthony,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel's location convenient and enjoyed the cleanliness of the rooms and the available amenities. We apologize for the inconvenience you experienced with the room layout, the TV positioning, and the bedding. Your comments are well noted, and we will certainly take them into consideration for future improvements. We strive to provide a comfortable and enjoyable stay for all our guests, and we appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future. Have a great day!
