Ratings based on 569 Verified Reviews
Real reviews from guests who’ve stayed
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 31 May 2024
After hours process needs better communicating in the information. Communication needs to be better as some people do not always have mobile access in their area.
The “deodorising” after smokers use the rooms not very good.
by A verified traveller
Posted 17 May 2024
Handy to the airport and the car rental company. Easy parking.
Comment from Hotel Management
21 May 2024 by Peter B, Hotel Management
Dear James,Thanks for staying with us! We appreciate the 4-star rating and that you found our location convenient to the airport and car rental companies, with easy parking to boot! Is there anything we could have done to earn that extra star? We'd love to hear your suggestions for improvement.Regardless, we hope you had a smooth transition to your onward travels.Kind regards,Guest ServicesPerth Ascot Central Hotel
by A verified traveller
Posted 12 May 2024
It was close to the airport which was good.
We were allocated a room that wasnt made up on arrival. Requested a ground floor but had to take and upstairs which wasn’t good for medical reasons..
Too many heavy doors to drag bags to access upstairs.
Comment from Hotel Management
13 May 2024 by Peter B, Hotel Management
Dear Kelvin,Thank you for letting us know about your experience. We're glad that you found our location close to the airport convenient. However, we apologise for the inconvenience you faced with the room allocation and the difficulty with the heavy doors. We understand how this could be challenging, especially considering your medical condition.We appreciate your feedback as it helps us improve our services. We wish you safe travels to your next destination and hope to have the opportunity to serve you better in the future.Kind Regards,Guest ServicesPerth Ascot Central Hotel
by A verified traveller
Posted 2 May 2024
The bed was hard and the traffic noise through the night was constant and noticable.
Comment from Hotel Management
8 May 2024 by Peter B, Hotel Management
Dear Michelle,Thank you for your review. We're sorry that the bed was not to your comfort and that the traffic was a disturbance. We appreciate you bringing these matters to our attention, and we'll look into ways to enhance our guests' comfort and ensure a more peaceful stay.We hope the rest of your time with us was enjoyable, and we'd love to have another opportunity to impress you on your next visit to Perth.Kind regards,Guest Services, Perth Ascot Central Hotel
by A verified traveller
Posted 25 Apr. 2024
The bed was comfy and so was the temperature in the room.
Comment from Hotel Management
28 Apr. 2024 by GSA, Hotel Management
Dear Nicole, Thank you for your wonderful feedback on your stay at Perth Ascot Central Hotel! We are happy that the bed was comfy and so was the temperature in the room. It sounds like the facilities and our staff met your needs well. We look forward to welcoming you both back for another enjoyable visit in the future. Until then, safe travels! Kind regards, Guest Services, Perth Ascot Central Hotel
by A verified traveller
Posted 14 Apr. 2024
Very clean. Lovely Shower. Roomy.
Reasonable rates. The lighting wan’t strong enough
Comment from Hotel Management
15 Apr. 2024 by Peter B, Hotel Management
Dear John,Thank you for your feedback on your stay. We're glad that you found our rooms to be clean, spacious, and reasonably priced. We appreciate your comment on the lighting and will look into enhancing this feature for a more comfortable stay.We wish you safe travels and hope to have the pleasure of welcoming you back for an even better experience.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel
by A verified traveller
Posted 31 Mar. 2024
Comment from Hotel Management
22 Apr. 2024 by Peter B, Hotel Management
Dear Chelsea,Thank you for your wonderful review! We're thrilled to receive a perfect score and happy that your experience was so positive. Your feedback is incredibly valuable and will certainly be shared with our team, who strive to make each stay memorable.We look forward to welcoming you back for another excellent visit. Safe travels until then!Kind regards, Guest Services, Perth Ascot Central Apartment Hotel
by A verified traveller
Posted 22 Mar. 2024
Comment from Hotel Management
25 Mar. 2024 by Peter B, Hotel Management
Dear Nicole,Thank you for choosing to stay with us. We're eager to hear about your experience and any suggestions you might have. Your feedback is invaluable in helping us enhance our service.We hope your journey continues safely, and we look forward to the opportunity to welcome you back.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel
by A verified traveller
Posted 21 Mar. 2024
We liked the fact. there was sheets and rug on the bed instead of those confounded dooners. Thank you.
Comment from Hotel Management
25 Mar. 2024 by Peter B, Hotel Management
Dear Robert,It's wonderful to hear you appreciated the bedding choices, especially enjoying the sheets and rug over the doonas. We're all about ensuring our guests have a comfortable and restful night's sleep, tailored to their preferences. Thank you for taking the time to share your feedback on Wotif. We look forward to welcoming you back, hopefully to provide you with another stay that's just as satisfying, if not more!Kind regards,Guest Services, Perth Ascot Central Apartment Hotel
by A verified traveller
Posted 21 Mar. 2024
Didn't like the traffic noise and room not dark enough. Also TV didn't work.
Comment from Hotel Management
25 Mar. 2024 by Peter B, Hotel Management
Dear Valerie,Thank you for staying with us and for your valuable feedback. We apologise for the inconvenience caused by the traffic noise and the room lighting. We're also addressing the TV issue to ensure everything is in working order for our guests. We wish you safe travels and hope to provide you with a more serene and comfortable experience on your next visit.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel
