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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Adults-only beachfront property

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Photo gallery for Ocean Maya Royale All Inclusive Adults Only

2 outdoor pools, pool umbrellas
Aerial view
Privilege Junior Suite Adults Only | Garden view
4 bars/lounges
Outdoor wedding area
Reviews
8.6

Excellent

Popular amenities

  • All-inclusive
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pool
  • Spa

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min drive
  • Popular LocationTres Rios Ecopark8 min drive
  • Popular LocationMaroma Beach13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

9.2/10 Wonderful

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

8.3/10 Very good

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

8.5/10 Very good

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Beach/ocean view

Maya Superior Deluxe Sea View

10/10 Exceptional

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

10/10 Exceptional

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

7.6/10 Good

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 2

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

8.5/10 Very good

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 2

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Maya Royale All Inclusive Adults Only. You'll be 2.7 km (1.7 mi) from El Camaleón Mayakoba Golf Course and 4.5 km (2.8 mi) from Playa Xcalacoco. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa Centre can include Swedish massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Hacienda, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and sauna. 2013 square feet (187 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 4.5-property class Riviera Maya property include Quinta Avenida and Maroma Beach.

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 13 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • Jaal-Ha - 11 min walk
  • El Charro - 1 min walk
  • Black & White - 3 min walk
  • Bar Columpios - 1 min drive
  • Beach Bar - 9 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

Adults-only beachfront property
Ocean Maya Royale All Inclusive Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale All Inclusive Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale All Inclusive Adults Only. Self parking is free.

This 4.5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq. m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Ocean Maya Royale All Inclusive Adults Only offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Japanese garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale All Inclusive Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

What is the cancellation policy at Ocean Maya Royale All Inclusive Adults Only?

Ocean Maya Royale All Inclusive Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Maya Royale All Inclusive Adults Only?

As of 3 June 2024, prices found for a 1-night stay for 2 adults at Ocean Maya Royale All Inclusive Adults Only on 4 June 2024 start from AU$360.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Maya Royale All Inclusive Adults Only?

Yep, Ocean Maya Royale All Inclusive Adults Only has a free self car park.

Are there any beaches close to Ocean Maya Royale All Inclusive Adults Only?

The closest beach to Ocean Maya Royale All Inclusive Adults Only is Maroma Beach (6.8 km).

Is there a spa on site at Ocean Maya Royale All Inclusive Adults Only?

Yep, Despacio Spa Centre is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Maya Royale All Inclusive Adults Only have a pool?

Yep, and guests recommend it! Ocean Maya Royale All Inclusive Adults Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Ocean Maya Royale All Inclusive Adults Only?

Ocean Maya Royale All Inclusive Adults Only features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Ocean Maya Royale All Inclusive Adults Only a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Maya Royale All Inclusive Adults Only.

Is Ocean Maya Royale All Inclusive Adults Only family-friendly?

No, Ocean Maya Royale All Inclusive Adults Only is an adults-only property.

Is there a free airport shuttle available at Ocean Maya Royale All Inclusive Adults Only?

No, Ocean Maya Royale All Inclusive Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Maya Royale All Inclusive Adults Only?

Yep, you can grab a meal at Ocean Maya Royale All Inclusive Adults Only's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Ocean Maya Royale All Inclusive Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Maya Royale All Inclusive Adults Only?

No, pets and service animals are not allowed.

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1020 reviews" "
Rating 8 - Good. 264 out of 1020 reviews" "
Rating 6 - Okay. 95 out of 1020 reviews" "
Rating 4 - Poor. 53 out of 1020 reviews" "
Rating 2 - Terrible. 39 out of 1020 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Fadi, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Stacey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort as it is small and easy to get around from beach, pool, room, lobby and restaurants within 5 minutes. The staff is amazing!! Miguel is by far the best bartender whether he is in the pool bar or lobby bar. The entertainment staff made our stay even more fun. Kenddell, Adela, Arturito and Alexander always made a point to talk to our group every day. Kenddell even remembered all our names (group of 10) after meeting us the first time. By the end of our stay he had made all 6 girls personalized bracelets and a small note to thank us for making his job fun. He doesn't realize that he made our vacation so much more fun by making us feel welcome. Down side note was that they changed the lunch restaurant (El Charro) to a sit down meal. It used to be more of a buffet style with grab n go. Now you have to wait to be seated and waited on. Sometimes I just wanted to grab a plate of chips and guacamole or a plate of french fries without having to be waited on. I wish there was a spot for snacks like this near the beach or pool. This was my third time to visit here in 10 years and I would go back again!

6/10 Okay

Miya

Liked: Cleanliness
Disliked: Amenities
Pros: excellent entertainment staff (especially Kendall), cute night shows, tasty food (better than most all inclusives), affordable, great excursion staff by pool, accessible (multiple people with walkers, wheelchairs were able to get around ok) Cons: horrible alcohol (worst quality than any all inclusive I've ever stayed, caused instant headaches, spent most of my week with virgin drinks), staff at restaurant by pool was bad 3 days I went there (although food was good), awkward beach setup (have to walk around boardwalk to enter water), noisy (construction on beach multiple days, super loud music past 11pm every night), crappy spa (although staff was very friendly, very old music played by DJ most nights (definitely catered to old, American crowd)
Stayed 6 nights in Feb 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service
Stayed 8 nights in Feb 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property - two beautiful pools and the most perfect beach! This is the perfect place for a last minute get away! The staff are kind and helpful and take the time to get to know you and make you feel like you’re the only people there. 10/10 would recommend to a friend and plan to visit again!
Stayed 5 nights in Feb 2024

10/10 Excellent

Ilene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire resort met all of my expectations! The rooms were spotlessly clean, the service was top notch, the food was excellent, the pools were fun, and the beach was suburb. I would go back again!
Stayed 4 nights in Feb 2024

4/10 Poor

OBALIN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t receive anything special.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eliana

Stayed 4 nights in Feb 2024

10/10 Excellent

Yulia

Stayed 2 nights in Feb 2024

10/10 Excellent

Caitlin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was mine and my mom’s first experience at an all-inclusive so we have nothing to compare it to, but we had a fantastic time! Every staff member we encountered was extremely helpful and friendly. In particular, Rumpsel in La Hacienda and Francisco who was our server at the pool and the sports bar were so fun to talk to and they made sure our drinks were never empty! We enjoyed all the food and never had a problem using the app to make reservations for the restaurants. We loved the Blue Team and nightly entertainment and can’t wait to come back!
Stayed 3 nights in Feb 2024