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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
Adults-only luxury on the beach

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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool
Aerial view
On the beach, white sand, beach cabanas, beach umbrellas
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Outdoor wedding area
Reviews
8.8

Excellent

Popular amenities

  • BarBarBar
  • All-inclusive
  • Pool
  • Room serviceRoom serviceRoom service
  • Spa
  • GymGymGym

Explore the area

Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationQuinta Avenida5 min drive
  • Popular LocationXcaret Eco Theme Park14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)54 min drive

Room options

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View)

Luxury Room (Royal View)

9.4/10 Wonderful

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bath and shower
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.1/10 Very good

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

7.7/10 Good

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bath and shower
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise)

Luxury Room (Sunrise)

10/10 Exceptional

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bath and shower
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2468)
The price is AU$386
for 1 night
includes taxes & fees
17 June - 18 June
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Royal Hideaway Playacar All Inclusive - Adults only. You'll be 2.5 km (1.6 mi) from Playa del Carmen Main Beach and 2.2 km (1.4 mi) from Quinta Avenida. Highlights at this all-inclusive hotel include 6 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. The restaurant, Ventanas, serves Spanish cuisine and is open for dinner. For a drink, you can stop by the hotel's own beach bar. Spend the day at the beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class Playacar hotel include Playacar Golf Club and Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • Rosa Roja - 7 min walk
  • Starbucks - 4 min walk
  • Restaurante Miramare - 2 min drive
  • La Barra Artesanal - 2 min walk
  • RIU Lupita Resort - 6 min drive

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Adults-only luxury on the beach
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only such as an outdoor pool and outdoor tennis courts.

There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a health club, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 200 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1998
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, dressing gowns and slippers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2.00 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

What is the cancellation policy at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?

As of 3 June 2024, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on 4 June 2024 start from AU$474.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Hideaway Playacar All Inclusive - Adults only?

Yep, Royal Hideaway Playacar All Inclusive - Adults only has a free self car park and free valet parking.

Are there any beaches close to Royal Hideaway Playacar All Inclusive - Adults only?

The closest beach to Royal Hideaway Playacar All Inclusive - Adults only is Playa del Carmen Main Beach (3 km).

Is there a spa on site at Royal Hideaway Playacar All Inclusive - Adults only?

Yep, there is an onsite spa at Royal Hideaway Playacar All Inclusive - Adults only. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?

Royal Hideaway Playacar All Inclusive - Adults only has an outdoor pool.

What luxury perks are available at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Royal Hideaway Playacar All Inclusive - Adults only a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Royal Hideaway Playacar All Inclusive - Adults only.

Is Royal Hideaway Playacar All Inclusive - Adults only family-friendly?

No, Royal Hideaway Playacar All Inclusive - Adults only is an adults-only property.

Is there a free airport shuttle available at Royal Hideaway Playacar All Inclusive - Adults only?

No, Royal Hideaway Playacar All Inclusive - Adults only does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Hideaway Playacar All Inclusive - Adults only?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royal Hideaway Playacar All Inclusive - Adults only?

No, pets and service animals are not allowed.

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1002 reviews" "
Rating 8 - Good. 200 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lanelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful time.
Stayed 6 nights in Feb 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly, food was good. Only negative was not enough pool lounge chairs to accommodate the guests. To get lounge chair by the pool you had to get up at 5:30am. Would go back again.
Stayed 8 nights in Feb 2024

8/10 Good

Jody

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Royal Hideaway is a beautiful property. The room was comfortable and clean. The staff is exceptional! Very little information is communicated at check-in regarding restaurant reservations and the availability of the amenities. Make your dinner reservations prior to your arrival. We were placed in 9pm time slots for dinner each night. The same thing with the Spa, very limited availability. Pool loungers are "saved" by 6am each morning. Again, the staff was EXCEPTIONAL!
Stayed 4 nights in Feb 2024

8/10 Good

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here before and its always a good time. My wife and I love the smallness and privacy. Food could/should have been better but it was still good. LOVE walking around the resort and outside the resort sightseeing through the local town of Playa del Carmen.
Stayed 6 nights in Feb 2024

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, landscaping, beach. Even if you got to the pool by 7 am you couldn't get a seat (towels left on chairs). Same for the beach by 9 am. Three main restaurants in the main building were great. the Grill and the Mexican restaurant only average. We had a large group of 12, so understandable, but trying to schedule dinners together was a nightmare; often split on multiple tables, and sometimes not sitting down until 9 pm, then rushed (that was in the Grill).
Stayed 8 nights in Feb 2024

8/10 Good

Kimberly M

Travelled with group
Liked: Cleanliness, staff & service
This was our 12th time to this property. We love it so much we just keep returning your after year. As with anything, there are pros and cons to any resort or property. Of the things we love about the Royal Hideaway is the location and the size of the property. We are not partiers so we don’t need somebody squawking in our ear all day long at the pool when all we want to do is relax and enjoy the incredible view. The property does need some updating in the lobby, restaurants and in the hotel rooms themselves. Lots of wear and tear. The sea air is incredibly harsh and the property is showing need of TLC. However, that being said, we love it there and know that they will address the issues.
Stayed 6 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all inclusive that ticked all of our boxes! The staff is outstanding! The food is amazing. We enjoyed our time at RH and will surely return.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Feb3-10 2024 - I have never written a review before, and feel compelled to do so. I feel so badly for those who had a negative experience, because ours was nothing but amazing. From the food to the beach to the staff to the surrounding area - this was a five-star experience. We stayed in room 2723, which was perfectly placed (not an ocean view). The food exceeded my expectations day after day (tip: you can order as much as you want from the menu - AND the chefs at each restaurant are generally willing to make you something off the menu should you not find what you're looking for). The location was brilliant - you could walk 45 minutes along the beach in one direction and 20 minutes the other way and then you hit Playa del Carmen. The service was top notch. We loved the size of the resort - it only had 200 rooms, so it was small enough for easy walking but large enough to have all the amenities. The only criticism I would have was the amount of time it took to check in. Suggestions: 1) you can book your dinner reservations up to a week prior to your arrival. If you're specific with which restaurant you want each day and the time you'd prefer, you will be set for your week! 2) if you're interested in any of the "popular activities" during the day (like Tequila tasting or sushi making classes), sign up for them immediately at the towel hut. I have never wanted to go back to a resort for a second visit, but we'll definitely be heading back to this one!
Stayed 7 nights in Feb 2024

4/10 Poor

David

Travelled with group
Disliked: Amenities
No concierge as advertised, toilets didn’t work, power to our building kept going out, not enough beach chairs or pool chairs, no spa credits as advertised.
Stayed 6 nights in Feb 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024