Madison Plaza Townsville puts you in the heart of Townsville, connected to a shopping centre and within a 20-minute stroll of Catholic Diocese of Townsville and Castle Hill. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a television in a common area. Additionally, you'll find laundry facilities, a lift and a vending machine. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Townsville hotel include Queens Gardens and Townsville Entertainment & Convention Centre.
What's nearby
Castle Hill - 6 min walk
Queensland Country Bank Stadium - 10 min walk
The Strand Beach - 16 min walk
Magnetic Island Ferry Terminal - 17 min walk
Townsville Entertainment & Convention Centre - 3 min drive
Getting around
Townsville Station - 2 min drive
Townsville, QLD (TSV) - 7 min drive
Restaurants
The TapHouse Townsville - 2 min walk
McDonald's - 2 min walk
City Lane & City Arcade - 2 min walk
Cowboys Leagues Club - 3 min walk
Cafe Bambini - 1 min walk
About this property
Madison Plaza Townsville
Central Townsville hotel connected to a shopping centre, within walking distance of Castle Hill
As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in common area. Public spaces have free WiFi.
This 4-star Townsville hotel is smoke free.
1 building
93 guestrooms or units
5 levels
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Television in lobby
Lift
No smoking on site
Madison Plaza Townsville offers 93 accommodations with DVD players and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested. Cots/infant beds (surcharge) are also available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (AUD 15 per night)
Limited on-site parking
Things to do
TV in common areas
Family friendly
Cot (surcharge)
DVD player
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Housekeeping on request
Accessibility
Lift
More
5 floors
Building
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Bathroom
Free toiletries
Hair dryer on request
Towels
Entertainment
DVD player
LCD TV
Food and drink
Electric kettle
Refrigerator
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Mobile key entry
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 25.0 per day.
Cots (infant beds) are available for AUD 10.0 per night.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: AUD 15 per night (1312 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 25.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in is available.
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville
Frequently asked questions
What is the cancellation policy at Madison Plaza Townsville?
Madison Plaza Townsville offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Madison Plaza Townsville?
As of 21 May 2024, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on 31 May 2024 start from AU$110.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Madison Plaza Townsville?
Onsite parking is limited.
Are there any beaches close to Madison Plaza Townsville?
Yep, Madison Plaza Townsville is a short 16-minute walk from The Strand Beach.
Does Madison Plaza Townsville have a waterslide?
No, there is no waterslide at Madison Plaza Townsville, but Strand Waterpark is a short 19-minute walk away.
Is Madison Plaza Townsville family-friendly?
You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Madison Plaza Townsville is a hit with families.
Does Madison Plaza Townsville serve breakfast?
Sure does, brekkie is served daily.
Is there a free airport shuttle available at Madison Plaza Townsville?
No, Madison Plaza Townsville does not offer an airport shuttle service.
What time are check-in & check-out at Madison Plaza Townsville?
Check-in begins at 2:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Madison Plaza Townsville?
No, pets are not allowed.
Madison Plaza Townsville Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 280 out of 1000 reviews" "
10 - Excellent
280
Rating 8 - Good. 345 out of 1000 reviews" "
8 - Good
345
Rating 6 - Okay. 172 out of 1000 reviews" "
6 - Okay
172
Rating 4 - Poor. 111 out of 1000 reviews" "
4 - Poor
111
Rating 2 - Terrible. 92 out of 1000 reviews" "
2 - Terrible
92
7.6/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Irene
19 May 2024
Liked: Staff & service
Okay for short term. Very close to everything and staff very friendly
Would not recommend. We stayed one night (only because we returned late and realised the sate of the room with little option to go elsewhere) and checked out early the next morning. Dirty towels left in bathroom, furniture and walls visibly dirty. Paint missing from walls, doors and skirting boards. Dirt and grime floating in base of shower. Mould under lip of sink and over the walls of the bathroom. One hook to hang 5 towels and no linen service.
On checking out, the poor girl on the desk was only in training and the manager had not shown up for her shift at the time we were there (20 minutes late). Contact details were left for a return call to discuss a possible refund for the following night, although I have tried to call the manager a number of times since, I am still waiting for said return call two days later. One of the receptionists I spoke to was rude and not interested in taking my information and instead insisted I take an email address to email the manager to ask for a return call, accused us of being rude and raising our voices when we did not agree with taking the email address.